Award Winners
JANUARY, 2024
PCMA Convening Leaders 24 – San Diego Convention Center, San Diego, CA
Winners of the Hero of Hospitality Award:
Robert “Shack” Shackelford, Event Set-Up, San Diego Convention Center
Sara Maria Huerta, Housekeeping Room Attendant, Hotel del Coronado
Lourdes Diego, Room Attendant, The Dana on Mission Bay
Serawit Cheru, Seaview Server, Manchester Grand Hyatt San Diego
DECEMBER, 2023
Propark Mobility - Employee Grant
Winners of the Hero of Hospitality Award:
Ibrahim Hussein, Harbor Park Shuttle Driver
Rigoberto “Rigo” Ubiera, Customer Service Associate/Grounds Associate
DECEMBER, 2023
SITE SoCal Holiday Event – Renaissance Esmeralda Resort & Spa, Indian Wells, CA
Winner of the Hero of Hospitality Award: Gabriela Gutierrez De Herrera, Steward
DECEMBER, 2023
Northstar Leadership Conference – 2023, Pebble Beach Resort, Pebble Beach, CA
Winners of the Hero of Hospitality Award:
Rosalindo Flores – Ramirez, Guest Service Attendant
Aposetolo “T” Failauga, Gate Security Officer
DECEMBER, 2023
The Palm Beaches State of Tourism – 2023, Palm Beach, FL
Winner of the Heart of Hospitality Award: Cels Camelo, Room Service Server, Eau Palm Beach Resort & Spa, Palm Beach, FL
Winner of the Hero of Hospitality Award: Solange Florine, Room Attendant, Jupiter Beach Resort & Spa, Palm Beach, FL
NOVEMBER, 2023
Northstar Meetings Group – Destination Hawaii, Wailea Beach Resort, Maui, HI
Winner of the Hero of Hospitality Award: Brandon Kotter, Lead Banquet Bartender, Wailea Beach Resort
NOVEMBER, 2023
Four Seasons Hotel Chicago – Town Hall Employee Recognition, Chicago, IL
Winner of the Hero of Hospitality Award: Flora Lacy, Housekeeper
NOVEMBER, 2023
Financial and Insurance Conference Professionals (FICP) 2023 Annual Conference, JW Marriott Marco Island Beach Resort, Marco Island, FL
Winners of the Hero of Hospitality Award:
Shelley Lutz, Group Housing Billing Coordinator
Francisco Rosa, Banquet Steward
SEPTEMBER, 2023
Florida Governor’s Conference on Tourism, 2023 - The Rosen Shingle Creek, Orlando
Boomerang Award Winners:
Luis Rivera, Banquets
Wilson Lopez, Front Services
Stephany Garcia, Banquets
AUGUST, 2023
SITE Classic 2023– The Conrad Punta de Mita
Hero of Hospitality Award Winners Yolanda Regis, Chef and Jeanette Adriana Rodriguez, Laundry Attendant
Hero of Hospitality Award Winner Florildalma Reyes, Security Agent, also won 2 tickets on United, the event sponsor.
JULY, 2023
Association of Venue Managers Annual Conference 2023, David Lawrence Convention Center, Pittsburgh, PA
Shaquona Hipps – Security Guard from from David Lawrence Convention Center
JUNE 20, 2023
SITE Midwest Retreat, The Ritz Carlton, Bachelor’s Gulch, CO
Hero of Hospitality Award Winner Soledad Villalobos, Barista/Server
JUNE 7, 2023
IRF Annual Conference, Resorts World, Las Vegas, NV
Hero of Hospitality Award Winner Marco Hernandez, Utility Houseperson
Hero of Hospitality Award Winner Daniel Mueller, Food and Beverage – Bites Bar
Hero of Hospitality Award Winner Xavier Harris, Banquet Staff
JUNE 1, 2023
Marriott Association Masters, The Sheraton Phoenix Downtown
2 Roundtrip airline tickets courtesy of United Airlines awarded to Fathy Soliman, Purchasing Agent
Hero of Hospitality Award Winner Oliane Mathieu, Banquet Server
Hero of Hospitality (in Memoriam) Noor Niyazi, Housekeeping Room Attendant
JANUARY 10, 2023
PCMA Convening Leaders, Columbus, Ohio
Tom Barnhardt, Guest Service Ambassador, Greater Columbus Convention Center
Julius Jones, Banquets, Renaissance Hotel Columbus
Viridiana Perez Lopez, Housekeeping Inspector, Graduate Columbus Hotel
DECEMBER 13, 2022
Northstar Meetings Group’s Leadership Forum at The Resort at Pelican Hill
Raul Montes, Chauffeur with BEST-VIP Chauffeured Worldwide
Ms. Elba Perez, Housekeeping at The Resort at Pelican Hill
NOVEMBER 14, 2022
FICP 2022 Annual Conference
Jennifer Woo, Human Resources Coordinator, Omni at the Seaport
Alganesh Gebrelibanos, Housekeeping Coordinator , The Westin Copley Boston
SEPTEMBER 11, 2022
SITE Classic Annual Meeting
Rauf Andol, Bungalow Bellman at The Boca Resort
SEPTEMBER 2, 2022
Florida Governors Conference on Tourism
Kenneth Burke, Banquet Server at The Boca Resort
AUGUST 23, 2022
Motivation Excellence Leadership Meeting
Tina Roszak, Program Manager
Susan Rizzi, Customer Service Associate
DECEMBER, 2021
SITE SoCal Holiday Celebration, Dec 2021, JW Marriott Desert Springs Resort & Spa, CA
Auggie Arreola, Engineer, JW Marriott Desert Springs Resort & Spa
Anita Madrigal – Housekeeper, JW Marriott Desert Springs Resort & Spa
Elia Judith Pacheco – Banquet Server, Omni Rancho Las Palmas Resort & Spa
DECEMBER, 2021
December 2021 Northstar Leadership Conference, Pebble Beach Resort
Johnny Bowers, Pebble Beach Resort Security Officer
Juanita Velazquez- Felix, Pebble Beach Lodge Housekeeping Inspector
OCTOBER, 2021
2022 CDX Conference Direct Annual Partner Meeting, Palm Beaches Florida
Drew Allen, Bartender in the OKC Tap House, Omni Oklahoma City
April Ibarra, Front Desk Agent, Omni Oklahoma City
JULY, 2021
Chiquita Jeffery, Caesar’s Forum Facilities Manager
JUNE, 2021
Tanicha Genald, Valet Attendant, Propark
